Effective Date: 28 / 11 / 2025
1. Introduction & Scope
This Privacy Policy explains how Pro Camp Gear (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or use www.procampgear.com (the “Site”).
By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the Site.
This Policy applies to all visitors, subscribers, and customers who access the Site, regardless of where they are located.
It is designed to meet major privacy laws such as the EU General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”), as amended where applicable.
2. Information We Collect
Information you provide directly
We may collect personal information that you choose to share with us, such as:
- Name and contact details (for example, your name and email address when you sign up for a newsletter or contact us).
- Account details if we ever offer accounts or memberships (such as username and password).
- Payment or billing information if you purchase products, services, or paid downloads through the Site (this may be processed securely by a third‑party payment provider).
- Any information you include in messages you send us (for example, questions about gear, feedback, or stories).
Information collected automatically
When you visit the Site, certain information is collected automatically, including:
- IP address, browser type, device type, operating system, and language settings.
- Usage data, such as pages visited, links clicked, time spent on pages, and referring/exit pages.
- Approximate location information based on your IP address.
- Cookie and tracking data used for analytics, performance, and advertising (for example, through tools like Google Analytics or advertising partners).
This information is typically collected using cookies, pixels, scripts, and similar tracking technologies.
3. How We Use Your Information
We use the information described above for the following purposes:
- To operate and maintain the Site, including troubleshooting, securing, and optimizing performance.
- To provide content, newsletters, and other resources you request, and to respond to your questions or messages.
- To personalize your experience, such as remembering your preferences and showing relevant content or recommendations.
- To analyze how visitors use the Site so we can improve our articles, gear guides, and overall user experience.
- To process transactions and deliver any products, services, or digital content you purchase, if applicable.
- To send you service-related messages, important updates, or marketing communications (where allowed by law and your preferences).
- To comply with legal obligations, enforce our terms, and protect our rights, property, and the safety of our users and others.
Depending on your location, our legal bases for processing personal data under the GDPR may include consent, contract performance, legitimate interests, legal obligations, and, in limited cases, protection of vital interests.
4. Cookies & Tracking Technologies
Cookies are small files stored on your device that help the Site remember certain information.
We may use several types of cookies and similar technologies, including:
- Strictly necessary cookies: Needed for the Site to function (for example, security or basic navigation).
- Performance and analytics cookies: Help us understand how visitors use the Site so we can improve content and usability.
- Functionality cookies: Remember choices you make (such as language preferences).
- Advertising and affiliate cookies: Help show relevant ads, track affiliate links, and measure the performance of campaigns.
Managing cookies
You can usually manage or disable cookies through your browser settings.
Some advertising partners may provide their own opt‑out tools, and users in certain regions (such as the EU or California) may see a cookie banner or preference center to manage consent and opt‑outs.
Please note that blocking certain cookies may affect how the Site works or limit some features.
5. Third-Party Sharing
We do not sell your personal information in the traditional sense, but we may share data with trusted third parties that help us run the Site and deliver services, such as:
- Analytics providers (for example, tools that help us understand how visitors use the Site).
- Advertising and affiliate partners (for example, networks that track clicks on affiliate links or display ads).
- Payment processors and e‑commerce or booking platforms (if we offer paid products or services).
- Email and newsletter services that manage mailing lists and send messages on our behalf.
- Hosting and security providers that keep the Site online and secure.
These third parties only receive the data they need to provide their services and must handle it according to applicable laws and their own privacy policies.
We may also share information when required by law, to respond to legal requests, or to protect our rights or the safety of others.
6. User Rights & Choices
Depending on where you live and which laws apply, you may have rights over your personal information, including:
- The right to know what personal data we collect, use, and share.
- The right to access a copy of your personal data.
- The right to correct or update inaccurate or incomplete data.
- The right to request deletion of your personal data (subject to certain legal exceptions).
- The right to restrict or object to certain types of processing.
- The right to data portability (to receive your data in a structured, commonly used format, where applicable).
- The right to opt out of certain marketing or “sale” or “sharing” of data under laws like the CCPA/CPRA.
To exercise any of these rights, or to ask questions about your data, please contact us at info@procampgear.com.
We may need to verify your identity before completing your request and may not be able to fulfill requests that conflict with legal obligations.
If you are in the EU/EEA or the UK, you also have the right to lodge a complaint with your local data protection authority.
California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of certain data uses.
7. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, or as required by law.
In general:
- Newsletter and email data is retained while you remain subscribed and for a reasonable period after you unsubscribe (for example, to show we honored your request).
- Contact form and support messages are kept while we handle your request and for a limited period afterward for record-keeping and to improve our services.
- Transaction or booking records (if applicable) may be kept for longer periods to meet tax, accounting, or legal obligations.
- Analytics data may be stored in aggregated or anonymized form for a longer time to understand long‑term trends, without directly identifying you.
8. Security Measures
We take appropriate technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, or alteration.
These measures may include HTTPS encryption, access controls, secure hosting, and limiting access to your data to people who need it to perform their jobs.
However, no website or online service can guarantee complete security.
You are responsible for using strong passwords (if accounts are ever offered), keeping them confidential, and notifying us promptly if you suspect any unauthorized activity.
9. International Transfers
Because the internet is global, your personal information may be transferred to and processed in countries other than the one where you live.
These countries may have different data protection laws than your home country.
Where required by law (for example, for transfers from the European Economic Area or UK), we take steps to ensure that appropriate safeguards are in place, such as using Standard Contractual Clauses or equivalent mechanisms approved by regulators.
10. Children’s Privacy
The Site is intended for adults and older teenagers interested in camping and outdoor gear.
We do not knowingly collect personal information from children under 13 (or a higher age where required by local law) without verifiable parental consent.
If you believe that a child has provided us with personal information without appropriate consent, please contact us at info@procampgear.com, and we will take steps to delete that information as required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
When we make changes, we will revise the “Effective Date” at the top of this page, and the updated Policy will apply from that date forward.
We encourage you to review this page regularly so you stay informed about how we protect your information.
12. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:
Pro Camp Gear
Email: info@procampgear.com
If you prefer, you may also contact us using any additional details provided on our “Contact” page.
